This course corresponds to Day 3.
Evaluation
can play a vital role in helping you document how well your campaign
works and why. Many people shy away from evaluation, wary of
the cost, concerned that their own performance will be judged,
or fearful that an evaluation will cast their program or campaign
in a poor light. Yet, the benefits of conducting a systematic
and thorough evaluation far outweigh the drawbacks. A well-planned
evaluation design can help you do several important things:
- Measure
program success (outcome evaluation):
For example, did your smoking prevention campaign improve
students' knowledge of the danger of smoking? Did it prevent
students from starting to smoke? Did your campaign have any
unintended effects (e.g., did smoking increase among any
segments of your target audience)?
- Determine
if the campaign was implemented as planned (process evaluation):
This provides a context for understanding your outcomes.
For example, if your campaign was ineffective, was that because
the message was wrong or because the print ads never made
it into the newspaper? Process evaluation is also critical
for replication. If your outcomes are good and your evaluation
is credible, others may want to replicate your campaign.
But they can't unless you provide them with detailed information
about how to do it. It's also important to provide information
about your program costs and to factor out any start-up costs
that someone else will not incur.
- Meet
funders' requirements for evaluation:
More and more funders are imposing requirements to evaluate
as a condition of funding. Recently, some funders have begun
to suggest guidelines for how much money should be allocated
to evaluation. Funders want to know if they are getting what
they paid for.
- Make
the campaign more appealing to potential funders:
Solid evaluation results can help distinguish your campaign
from others. Simply undertaking an evaluation indicates that
you are willing to hold yourself accountable.
- Test
or improve the efficacy or efficiency of campaign elements:
One function of evaluation is to systematically identify
and assess the need for changing parts of the campaign.
- More
specifically, an evaluation can be used to test how a
campaign might save money. For example, you may want
to find out if you need to place ads in both community
newspapers, or just one. You could compare the readership
for both papers: If most of your audience reads one paper
but few read the other, then you may be able to cancel
the second ad without sacrificing effectiveness or compromising
your outcomes.
- Address
political controversy or public concern: Evaluating your
campaign can provide objective information that might resolve
controversy between the campaign's critics and supporters.
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