This resource corresponds to Day 3.
Adapted from Varkevisser, C. M., Pathmanathan,
I., and Brownlee, A. (1991). Designing and Conducting Health
Systems Research Projects, Vol. 2. Ottawa: International Development
Research Centre.
A focus group discussion is an informal conversation among 6-10
people that is guided by a facilitator, during which group members
talk freely and spontaneously about a certain subject. The purpose
of a focus group discussion is to obtain in-depth information on
concepts, perceptions, and ideas from the perspective of group
members. It is important to realize that a focus group discussion
is much more than a question-and-answer session. Although the facilitator
poses many questions, these questions are designed to stimulate
discussion among the group members. They-not the facilitator-are
the recognized experts.
Below are some tips that will help you prepare for and conduct
focus groups that are both enjoyable and informative:
- Each focus
group should include a facilitator and a recorder. The facilitator
is responsible for leading the discussion. The recorder is responsible
for keeping a record of the content of the discussion. This person
must also note emotional reactions of group members and important
aspects of group interaction.
- It is important to encourage
communication and interaction during the discussion in every
way possible. Select a room that is conducive to discussion:
quiet, well-lit, and private. If possible, arrange chairs in
a circle or around a table. Provide refreshments, but do so before
the session begins so that conversation isn't interrupted by
people getting up for food.
- If you are convening groups
of youth, make sure to collect an informed consent form
from each participant, signed by his or her parent or guardian.
- The group facilitator
should introduce himself and the recorder, then briefly explain
the purpose of the focus group, the kind of information being
sought, and how it will be used. This is also when the facilitator
should ask participants if they agree to have the session recorded.
The session may be recorded only if all participants agree.
- Instruct
participants not to use anyone's name when answering questions
or describing situations, and to respect the privacy of others
after the discussion by not mentioning the names of participants
or what they said in the group.
- Here are some
techniques:
- Ask for clarification (e.g., "Can you tell me more
about that?").
- Expand the discussion circle (e.g., "What do others
think about that?").
- Encourage divergent views (e.g., "Does everyone
agree with that?").
To encourage silent participants to speak, it may be useful to make more
frequent eye contact or directly request their opinions.
- Statements that can
bring a discussion back into focus include, "Wait,
how does this relate to X?" and "That's a very
interesting point, but what do you think about Y?"
- Be observant
of nonverbal communication. Ask yourself, "What are they saying?" Be
aware of your own tone of voice, facial expressions, and body
language, as
well as participants'. Do whatever you can to appear interested
but neutral.
- Don't try to comment on everything that is said. If asked for
your
ideas or views, remember that your role is not to inform or educate.
Always direct questions back to the group by asking, "What
do you think?" If necessary, set time aside after the session
to give participants the information they have requested.
- Listen
closely to what participants are saying, and move the discussion
from topic to topic. Don't let one person dominate. Control
the time allocated to various topics so as to maintain
interest. If participants spontaneously jump from one topic
to another, let the discussion continue for a while to
see if it yields any useful information. Then summarize
the points brought up and reorient the discussion. Finally,
don't feel as if it is necessary to say something during
every pause in the discussion. Take a breath, and
see if anything more is said.
- Summarize
the main issues brought up during the group, ask the participants
if they agree, and ask if there are additional comments.
- Let participants
know that their assistance is greatly appreciated.
- It is standard procedure
to compensate focus group participants for their time. You can
provide cash, gift certificates, or an appropriate gift. Let
participants know how they will be compensated when they first
agree to join the group.
- As participants are leaving, be alert for
comments about the topic and the session. Also, let participants
know that you will be available after the session has ended
in case they would like to talk about anything.
- Immediately after the session,
the facilitator and the recorder should meet to evaluate how
things went and/or how future groups might be improved.
Additional Tips for the Recorder
For each focus group, make sure to record the following information:
- (e.g., number
of males and females, age range)
- (e.g., level of
participation, presence of a dominant participant, level of interest)
- , recorded as much as possible
in their own words, especially for key statements
- (e.g., reluctance to respond to some
questions, strong feelings attached to certain opinions)
- . This is particularly important for
helping you craft your prevention message.
The recorder should be prepared to take notes even if participants
agree to have the session tape-recorded. There are two major reasons
for this: so that information will be available immediately after
the session to review, and that if the tape recorder malfunctions,
the discussion won't be lost.
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